9winz online
9winz online
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This app is available for your device
9winz online
This app is available for your device
Contact
+91 5340441691
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9winz online?
To access the app, enter your registered mobile number and verify the OTP that is sent to you. This will log you in, eliminating the need for a password or email login. You can now easily access the app using this convenient method.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you're still unable to receive an OTP, click on "send OTP" again and wait. If the OTP doesn't arrive, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will enable a smooth account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should fix any compatibility issues and allow you to access the app's new features.
Q1: What is the minimum withdrawal amount in the 9winz online?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not for bonus amounts. The earned gaming money can be withdrawn as per the app's rules.
Q2: Is it necessary to do KYC for withdrawal?
You need to complete and submit your Know Your Customer (KYC) details in this app, which includes saving your Aadhaar card, UPI information, and bank details. This is a mandatory step in the onboarding process. Please ensure that all your KYC details are accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process payments within 30 minutes to 3 hours. However, occasional delays may extend this timeframe, requiring users to wait up to 24 hours for transaction clearance. This delay is typically related to payment processing rather than the app's functionality.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in a gaming session cannot be withdrawn by others. It can only be used for gaming purposes, not for withdrawal. The earnings from the bonus amount can be withdrawn once used to play games.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry - the money will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
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